Live Chat Software

General Security Policy

General Security information

The security of your personal information is important to us. We adopt various security measures to ensure the safety of personal and sensitive information submitted to us. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.We urge customers to be aware and cautious of the following:

Deceptive Emails

We adopt various security measures to ensure that your account is kept safeguarded against unauthorized intrusions. However, sometimes, users receive deceptive emails claiming to come from authentic sources. These emails are known as "spoof" or "phishing" emails. Senders of such emails hope that unsuspecting recipients will reply or click on a link contained in the email and provide sensitive personal information like credit card/debit card information. We strongly encourage you to be cautious against such deceptive emails. We will not ask you to send your account password or any other sensitive personal information such as credit card/debit card information through an email. We request you not to reply to any such mails.

Authenticity of the website URL

Before signing in or submitting any sensitive information, please check that the URL requesting the information is authentic. The authentic URL would always display as the domain name.

Unprotected or fake servers

Before submitting sensitive information such as credit/debit card details, please ensure that you are using a secure server. The beginning of the web address in your browser window should be "https://" and not "http://".

Your constant support and feedback would help us serve you better.  In case you were to receive any suspicious emails, kindly forward the message to immediately. Please do not alter the subject line or forward the message as an attachment.